Wellcare ACT Mastery 2026 – TeleAgent Practice Exam: The All-in-One Guide to Exam Success!

The requirement that is mandated by Centene's Ethics and Compliance program for all agents is the review and agreement to the Business Ethics and Code of Conduct Policy. This policy is crucial for establishing the ethical standards and compliance expectations that agents must adhere to while representing the company. It ensures that all agents are aware of their responsibilities in maintaining integrity, transparency, and accountability in their dealings.

By having agents review and agree to this policy, Centene reinforces its commitment to ethical practices and helps agents understand the company's values and expectations. This foundational knowledge is essential for promoting a culture of compliance and ethical behavior, which ultimately protects both the agents and the organization from potential risks and legal issues.

Other options, such as annual physical health assessments, mandatory public speaking training, and submission of quarterly sales reports, do not align with the core focus of the Ethics and Compliance program. These activities may be beneficial in different contexts but are not part of the ethical guidelines and compliance protocols that agents are required to follow.